Useful Info
Doubts or last-minute questions? Looking for answers? Explore our FAQ, where we gather the questions our guests ask most.
Check-in begins at 2 p.m. and you can check out until 12 p.m.
Want to explore Siena worry-free on your departure day? Leave your luggage with us - we’ll keep it safely for free until your return. As we need to reserve parking for arriving guests, our reception team can recommend nearby parking options so you can leave your car with peace of mind. Parking is available before check-in and after check-out, subject to availability and payment.
Certainly. We accept Visa, MasterCard, American Express and debit cards.
Free cancellation is available until 12 p.m. on the day before your arrival. Early departures must also be communicated by 12 p.m. the day before. Cancellations after this time, or no-shows, will incur the full cost of the reservation. Remember, cancellation and booking terms can differ by rate - always check the details at the time of booking. During special events like Strade Bianche, the Palio, Easter, and New Year’s Eve, cancellations require at least 7 days’ notice.
Yes! The Mangia Restaurant is open every evening, serving traditional Tuscan dishes with a contemporary twist. You also have the option to book half-board, except during holidays.
Yes, we have two outdoor parking lots and a covered garage. All parking spaces are private, subject to availability, and equipped with electric vehicle charging stations - please let us know when booking if you’ll need one. Availability is tied to check-in and check-out times.
Our parking lot is located in the historic center of a medieval town, so space for maneuvers is limited. A compact car is ideal for winding through hills and discovering historic villages at a human pace, while motorcycles and bicycles are perfect for smaller adventures. Larger vehicles, including vans and motor homes, are subject to a surcharge.
The hotel’s private parking includes a dedicated charging station for electric vehicles. Two more columns are in our garage. Enjoy the ease of traveling by electric car with peace of mind - just inform us when booking.
We are happy to help you explore Tuscany. We partner with a specialized agency that offers tours of Chianti, the Brunello region, Val d’Orcia, and many other captivating destinations. Contact us to receive further information. We recommend booking tours in advance to ensure availability.